Fair Practice Code
Our commitment to ethical lending and transparency
1. Loan Applications
FMEC will acknowledge all loan applications and communicate decisions within a reasonable timeframe. All terms will be communicated clearly in writing before disbursement.
2. Interest Rates and Charges
Interest rates, processing fees, and all other charges will be disclosed upfront. There are no hidden charges.
3. Grievance Redressal
All customer grievances will be addressed within 30 days. Contact: grievance@fmec.in